Symptoms of Data Loss

You may have encountered a problem with data loss if you observe any of the following:

Water or another liquid was spilled on the hard drive or computer

The computer or hard drive was physically damaged by dropping, hitting against the wall, etc.

The computer or hard drive was damaged as a result of an electrical power surge or outage

The computer or hard drive was damaged as a result of an earthquake, storm, or natural disaster

Some or all of the partitions have been formatted (e.g., using fdisk)

You hear grinding or clicking noises coming from the computer or hard drive

A file or folder on your hard drive becomes inaccessible due for no apparent reason, or due to virus attack or virus infection

A file or folder was accidentally deleted

The hard drive is no longer recognized by the BIOS after rebooting

The system BIOS displays the message "Primary hard disk failure" or "Secondary hard disk failure"

The system displays the error message "boot disk error, insert boot disk press any key to continue"

The system displays the message "NTLDR is missing, Press any key to restart"

The partition table is corrupt or damaged for any reason.

The system displays the message "Operating system not found" or "missing operating system"

The BIOS recognizes the hard drive but with incorrect parameters

The BIOS recognizes the hard drive but the data is inaccessible

The hard drive reports bad sectors

The full list of all the different causes of data loss is very long. We listed some of the more common causes we've seen here on this list. But remember, we can perform data recovery regardless of the cause of data loss. Our engineers have successfully performed some highly exceptional recovery operations in the past before, and regularly write custom software, build new tools, and develop custom solutions to new data recovery challenges.

We handle all causes of data loss, as well as any degree of severity - from minor to catastrophic.

How Hard Drive Data Recovery Works?

Whether the problem is due to a logical failure or a mechanical one, there is a good chance that the data can be recovered successfully.

In case of a logical failure, the lost data may still reside on the disk, but simply can't be accessed. For example, when a file is deleted, the data is not actually erased from the hard drive; rather, the spot where the file was stored is allocated for reuse. Until that spot is actually used for storing new information, the data that was deleted is still recoverable.

In a mechanical failure, it is possible that all of the data is present and intact on the hard drive, but because the actual mechanism inside the drive is physically damaged, the data simply can't be accessed. Physical hard drive repair is a very delicate operation, much like a surgery, and if proper precautions are not taken, the operation could become a disaster. That's the reason why it's so crucially important to find a data recovery specialist you can trust.

It is important to stop using the computer or hard drive on which the data was lost -- further use may jeopardize the chances of successfully recovering the lost data.

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Symptoms of Data Loss

How Hard Drive Data Recovery Works?